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Q. What is a Triple Lock Upgrade?
A. A Triple Lock Upgrade is a locking system that is activated from the locking handle position & has 2 additional strikers.
Q. Are additional deductions made for hinged doors?
A. No. The measurements you provide (which should include the deductions advised) will be the exact size fabricated.
Q. What deductions do I make?
A. We can only advise as to the standard allowances. Some doors may have individual quirks. Please provide measurements in millimetres. The measurements you provide will be the exact measurements your door will be fabricated. Please check your tape for accuracy.
Q. What if I have an existing door & it is a perfect fit?
A. If you are happy with size of the door you have, it is a good idea to got with these measurements.
Q. Why do I measure from outside looking in?
A. To determine which side for both lock and hinges.
Q. Can you offer any suggestions to help gain accuracy with measurements?
A. Yes. Measure multiple times & perhaps have someone else measure as well. Check the accuracy of your tape measure. Remember we will supply the door to the exact measurements you provide.
Q. What if my door is out of square?
A. We can only supply the door with square diagonals. You must provide top & bottom width measurements. The hinge side will remain straight.
Q. Does the door come with a door closer & bug seal?
A. Yes, unless you request otherwise.
Q. Do you measure only?
A. If you are just unsure of the measuring process, a $30 measure only service is also available in the Loch Sport, Golden Beach & Paradise Beach. Just put through your order with your estimated size and choose the measure service & we will measure the door for you.
Q. What are your delivery areas?
A. Free delivery is offered to Loch Sport, Golden Beach & Paradise Beach
Q. Do you install?
A. Hack's Glass & Screens will measure & fit doors within our local postcode area. If you are feeling uncertain about the measuring & fitting processes we can do it all for you for $150 for a door with a standard lock & $180 for a triple lock. The quoted fees for are door frames that are square & require no alterations for the door to be hung. Should your door frame require any repairs or alterations these will be billed as extras. If you opt to have your door fitted, please still complete your order using estimate measurements as per the measuring guide.
Q. Does the door come with a door jamb?
Q. Why do you need a centre of the door handle height?
A. To manufacture your door with the handle compatible with your existing solid door handle.
Q. Is the centre of the handle the centre of the main tongue?
Q. Can I match an existing tongue hole?
A. Yes. If you have an existing tongue hole & it has not interfered with the main solid door handle, then this can be reused. Measure from the bottom up to the centre of the hole & deduct 4mm.
Q. How far above or below our existing solid door handle do we put our required handle height?
A. Below: Measure from the ground to the bottom of the existing solid door handle & deduct 65mm. This allows the minimum distance required.
Above: Measure from the ground to the top of the existing solid door handle & add 125mm. This allows the minimum distance required.
Q. Does the internal snib lock the three point lock?
Q. Do I need to recess the hinges?
A. No. However if there is a bow in the hinge side jamb, then recessing or packing the middle hinge may be necessary.
Q. If I have a current door that I am replacing & it has the hinges that have been recessed. What do I do?
A. You can either have the hinges placed to avoid the recesses & repair the existing recesses, or have them placed exactly where they exist now.
Note: If you have them placed where they exist now it will affect the width deductions. We would only recommend this if you were measuring an existing door that you are happy with the fit.
Q. Do you do Security Grilles?
Yes. All of our door & mesh styles can be used for security window or patio grilles.
Q. How do I measure where to place the hinges if using the existing position is required?
A. Top: Measure from the top of the existing door to the centre of the top hinge.
Bottom: Measure from the bottom of the existing door to the centre of the bottom hinge.
Middle: Measure from the bottom of the existing door to the centre of the middle hinge.
Please advise these measurements in email confirming your door dimensions.