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Q. What are the recommended measuring deductions for Sliding Doors?
A. We can only advise the standard allowances. Some doors may have individual quirks. Please provide measurements in millimetres. The measurements you provide will be the exact measurements your door will be fabricated. Please check your tape for accuracy.
Measure your door from the outside looking in.
Standard drop deductions - 12 mm.
Standard width deduction: Take no deductions
Q. What are interlocks?
A. The purpose of interlocks is to lock the back of the sliding door into the fixed panel simultaneously as the door is closed into the locking position, this ensures that the door is locked on both sides. A frame interlock is fixed to the back of the sliding door at the point of installation so as to have it interlock with the receiving interlock which is located on the fixed glass panel.
There are three different sized receiving interlocks:
3 mm offset interlock: When measuring for widths with 3 mm offset interlock allow no deductions.
7 mm offset interlock: When measuring for widths with 7 mm offset interlock allow no deductions.
Flat interlock: When measuring for a flat interlock add 10mm to your initial door width measurement. The reason for this is to have the frame interlock that is to be located on the back of the door to have . The nature of flat interlock does not allow enough room for the frame interlock to go between itself and the fixed glass panel, therefore adding 10 mm will allow the frame interlock to locate behind the fixed glass panel to allow room.
Q. What if my door does not have a receiving interlock.
Substitute the frame interlock for a bug seal this will eliminate insects coming from the through the gap between the door and fixed panel - indicate this change when placing your order, frame interlock is supplied with all Security Sliding Doors.
Q. Why do you need a centre of the door handle height?
A. To manufacture your door with the handle compatible with your existing handle for both sliding and hinged doors.
Q. How far above or below our existing solid door handle do we put our required handle height?
A. If you are wanting your handle below the existing solid door handle, then measure down a minimum of 65 mm from the bottom of the existing solid door handle to the centre of where you require the new handle . This allows the minimum distance required.
If you are wanting the new handle to be above the existing solid door handle, measure up 125 mm from the top of the existing solid door handle to the centre of where you require the new handle. This allows the minimum distance required.
Q. Do you have a showroom that I can visit?
A. No we don’t. Please refer to our photo Gallery.
Q. What Powder Coat colours do you use?
A. Colours are standard Dulux Powder Coat colours.
Q. Can you offer any suggestions to help gain accuracy with measurements?
A. Yes. Measure multiple times & perhaps have someone else measure as well. Check the accuracy of your tape measure. Remember we will supply the door to the exact measurements you provide.
Q. Do you do Security Grilles?
A. Yes. All of our door & mesh styles can be used for security window or patio grilles.
Q. How does your door compare with other similar doors?
A. We offer no comparisons to any other similar products. Our doors are as described. We stand by our quality, service and warranties as described.
Q. Do you measure only?
A. If you are just unsure of the measuring process, a $30 measure only service is also available in the Loch Sport, Golden Beach, Paradise Beach & Seaspray. Just put through your order with your estimated size and choose the measure service & we will measure the door for you.
Q. What are your delivery areas?
A. Free delivery is offered to our our local postcode areas. These Include to Loch Sport, Golden Beach & Paradise Beach.
Q. Do you install?
A. Hack's Glass & Screens will measure & fit doors within our local postcode area. If you are feeling uncertain about the measuring & fitting processes we can do it all for you for $100 The quoted fees for are door frames that are square & require no alterations for the door to be hung. Should your door frame require any repairs or alterations these will be billed as extras. If you opt to have your door fitted, please still complete your order using estimate measurements as per the measuring guide.
Q. Can the door be made out of square?
A. No. Using a level, you can ensure that the cill & head are level and that the jamb is plumb. If this is not the case, please call us to discuss.
Q. What is the thickness of the door frame?
A. Standard 20mm