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In these terms & conditions, “we” “us” & “our” refers to Hacks Glass & Screens. Your access to & use of all content on this website is provided subject to the following terms & conditions.
We reserve the right to amend this notice at any time & your use of the website following any amendments will represent your agreement to be bound by these terms & conditions as amended. We therefore recommend that each time you access our website you read these terms & conditions.
Shipping of screen doors
Once your order is custom made to your specifications and dispatched you will be sent an email advice.
From the time you place the order, your item will be dispatched from usually within 10 to 15 working days*.
Please note: Caste Grille Doors or special power coat colours can take up to 6 weeks.
If you encounter any issues or have any questions during the ordering process please message us, we are always happy to help.
* Pending availability of stock (we will advise of any stock shortages that may extend the manufacturing time).
Delivery instructions are required on order as there is only one delivery made by our couriers. Additional fees may be applied if more than one delivery is required.
Free Shipping & Discount Promotions
From time to time we offer free shipping & other discount promotions; free shipping is limited our ** local postcode areas.
We do not offer refunds. If your product is damaged in transit we are responsible for the damage & will take the necessary steps to ensure you receive your product in perfect condition.
NOTE: Perforated Aluminium & 316 Stainless Steel Marine Grade Mesh doors cannot be disassembled for resizing. If you mismeasure we cannot cut the door down, a new door must be purchased.
It is important you read our DIY measurement guide information to ensure your product fits correctly. As we manufacture to your exact measurements, please ensure you make your own deductions & that the sizes provided are the finished cut sizes. We hold no responsibility if you have made incorrect measurements.
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