In these terms & conditions, “we” “us” & “our” refers to Hacks Glass & Screens. Your access to & use of all content on this website is provided subject to the following terms & conditions.
We reserve the right to amend this notice at any time & your use of the website following any amendments will represent your agreement to be bound by these terms & conditions as amended. We therefore recommend that each time you access our website you read these terms & conditions.
Shipping of screen doors
Once your order is custom made to your specifications and dispatched you will be sent an email advice.
From the time you place the order, your item will be dispatched from usually within 10 to 15 working days*.
Please note: Caste Grille Doors or special power coat colours can take up to 6 weeks.
If you encounter any issues or have any questions during the ordering process please message us, we are always happy to help.
* Pending availability of stock (we will advise of any stock shortages that may extend the manufacturing time).
Delivery instructions are required on order as there is only one delivery made by our couriers. Additional fees may be applied if more than one delivery is required.
Free Shipping & Discount Promotions
From time to time we offer free shipping & other discount promotions; free shipping is limited our ** local postcode areas.
Returns
We do not offer refunds. If your product is damaged in transit we are responsible for the damage & will take the necessary steps to ensure you receive your product in perfect condition.
Measurement Errors
NOTE: Perforated Aluminium & 316 Stainless Steel Marine Grade Mesh doors cannot be disassembled for resizing. If you mismeasure we cannot cut the door down, a new door must be purchased.
It is important you read our DIY measurement guide information to ensure your product fits correctly. As we manufacture to your exact measurements, please ensure you make your own deductions & that the sizes provided are the finished cut sizes. We hold no responsibility if you have made incorrect measurements.
Our Website Services
- Our services are provided to adults over the age of eighteen (18) years. By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.
- All prices are in Australian Dollars (AUD) & are inclusive of GST. We endeavour to ensure that our prices are current. We reserve the right to amend our prices at any time. If you have placed an order, we reserve the right to cancel your order should our prices change or we discover an error in the pricing.
Site Access
- When you visit our website, we give you a limited licence to access & use our information for personal use.
- You are permitted to download a copy of the information on this website to your computer for your personal use only provided that you do not delete or change any copyright symbol, trade mark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights.
- Except as permitted under the Copyright Act 1968 (Cth), you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission.
- The licence to access & use the information on our website does not include the right to use any data mining robots or other extraction tools. The licence also does not permit you to metatag or mirror our website without our prior written permission. We reserve the right to serve you with notice if we become aware of your meta tagging or mirroring of our website.
Hyperlinks
- This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only & we take no responsibility for the content & maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information &/or products which they provide.
- You may link our website without our consent. Any such linking will be entirely your responsibility & at your expense. By linking, you must not alter any of our website's contents including any intellectual property notices & you must not frame or reformat any of our pages, files, images, text or other materials.
Intellectual Property Rights
- The copyright to all content on this website including applets, graphics, images, layouts & text belongs to us or we have a licence to use those materials.
- All trade marks, brands & logos generally identified either with the symbols TM or ® which are used on this website are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.
- Any comment, feedback, idea or suggestion (called “Comments”) which you provide to us through this website becomes our property. If in future we use your Comments in promoting our website or in any other way, we will not be liable for any similarities which may appear from such use. Furthermore, you agree that we are entitled to use your Comments for any commercial or non-commercial purpose without compensation to you or to any other person who has transmitted your Comments.
- If you provide us with Comments, you acknowledge that you are responsible for the content of such material including its legality, originality & copyright.
Disclaimers
- The information we provide on this website is of a general nature only. We are not providing professional advice & you should obtain professional or specialist advice that is appropriate to your circumstances & we give no warranty & accept no liability should you use the information without obtaining independent advice.
- We give no warranty that the information is free from error or omission & you should use your own care & skill when accessing & using it.
- To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms & conditions is excluded.
- We take all due care in ensuring that our website is free of any virus, worm, Trojan horse &/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.
- From time to time we may host third party content on our website such as advertisements & endorsements belonging to other traders. Responsibility for the content of such material rests with the owner of that material & we are not responsible for any errors or omissions in such material.
Limitation of Liability
- To the full extent permitted by law, our liability for breach of an implied warranty or condition will not be greater than the amount you paid to access our website.
Indemnity
- By accessing our website, you agree to indemnify & hold us harmless from all claims, actions, damages, costs & expenses including legal fees arising from or in connection with your use of our website.
Jurisdiction
- These terms & conditions are to be governed by & construed in accordance with the laws of Victoria & any claim made by either party against the other which in any way arises out of these terms & conditions will be heard in Victoria & you agree to submit to the jurisdiction of those Courts.
- If any provision in these terms & conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary the invalid provision will be deleted from these terms & conditions & the remaining provisions will remain in full force & effect.
Privacy Policy
- We undertake to take all due care with any information including Comments which you may provide to us when accessing our website. However we do not warrant & cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.
- Our compliance with privacy legislation is set out in our separate Privacy Policy which may be accessed from our home page.